Contact

Address

Gira
Giersiepen GmbH & Co. KG
Dahlienstraße
42477 Radevormwald
Germany
Tel.: +49 21 95 602 0
Fax: +49 21 95 602 191
Download directions as PDF
Show address (headquarters) in Google Maps
Show address (logistics centre) in Google Maps
Contact form

Address for correspondence

P.O. Box 12 20
42461 Radevormwald
Germany

Switchboard and reception

Service hours:
Monday to Friday
7.00 a.m. to 6.00 p.m.

Switchboard/reception:
Tel.: +49 21 95 602 0
Fax: +49 21 95 602 191
info@gira.de

Technical hotline and customer service

Service hours:
Monday to Friday
7.30 a.m. to 8.00 p.m.
Saturday from 8.00 a.m. to 12.00 noon

Technical Hotline:
Tel.: +49 2195 602 123
Fax: +49 2195 602 118
Contact form

Technical Information Service for Developers:
Tel.: +49 2195 602 567
Fax: +49 2195 602 118
Contact form

Field service

The Gira field service offers electrical trade and trade qualified contacts throughout Germany. They will offer you advice and practical support – not only will they answer your technical queries, they will also actively support your market activities.

Sales engineers

The Gira sales engineers offer technical expertise on site, particularly on the subject of bus technology, and guarantee rapid support for outstanding issues. This makes them the ideal point of contact for all architects and planners.

Customer Centre
Offers

Service hours:
Monday to Friday
8.00 a.m. to 4.00 p.m.

Tel.: +49 21 95 602 310
Fax: +49 21 95 602 440
angebotswesen@gira.de

Customer Centre
Order processing

Service hours:
Monday to Friday
7.00 a.m. to 5.00 p.m.

Gira sends all orders received by 11.00 a.m. out on the same day.

Domestic business customers
Tel.: +49 2195 602 400
Fax: +49 2195 602 139
Contact form

International business customers
Tel.: +49 2195 602 721
Fax: +49 2195 602 119
Contact form

Training courses

Gira offers its entire range of training courses covering the various fields of building technology at www.akademie.gira.de. Master electricians receive a personal consultation in this regard relating to both face-to-face and online seminars, as well as to the Academy’s online distance learning courses.

Gira Academy:
Tel.: +49 21 95 602 171
Fax: +49 21 95 602 117
schulung@gira.de

Club Service Centre for Gira Active Partners

The Club Service Centre for Gira Active Partners is available for booking services and events, providing information, schedules and prices, and retrieving your current account balance. All employees are very familiar with the services offered by the Club, know the daily processes within electrical engineering firms and are always open to suggestions, ideas and criticism.

Service hours:
Monday to Friday
8.00 a.m. to 4.00 p.m.

Address:
Dahlienstraße
42477 Radevormwald

Club Service Center:
Tel.: +49 (0)800 016 76 46
Fax: +49 (0)1805 21 25 00
info@gira-aktiv-partner.com

International representatives

Gira Customer Centre

Solution-oriented consulting and individual support for all customer groups worldwide – these are the main areas of expertise of the integrated Gira Customer Centre. Due to the consistent use of customer-oriented technologies, optimum service monitoring and control is guaranteed. A state-of-the-art telephone system allows for direct call forwarding to the responsible contact person with a high level of availability. All processes within the Customer Centre are ISO-certified and professionally documented, and they provide uniform standards and govern all responsibilities.